How much time is necessary before canceling a service?

1-888-GO-ANSWER! required a 30 days' notice before you can cancel your service. A notice of cancellation must be submitted by email or fax in the form of writing:

In a cancellation notice the following must be included:

  • Account Number
  • Reason for Canceling
  • Last Day of Service
  • Account Holder's Contact Information

After a cancellation request is received, we will contact you to complete your last balance or finalize any outstanding balances, such as overage.

Please un-forward your telephone lines from our service, once cancellation is complete. This includes main lines, back lines, or any additional cell phone numbers that were linked to 1-888-GO-ANSWER!'s server. If your business continues to forward its lines, your customers will just hear silence when they call your company.


Last modified: December 27, 2016