What do I expect from my first bill?

Since your first bill is most likely a transition from our 14-day trial, you should expect a prorated charge + next month's charge. For the prorated month, we only charge from when your trials ends to the last day of the month. New customers are also required to pay a $75 setup fee, which will also be present on your first bill. 1-888-GO-ANSWER! charges your account for the current month, but the overage from the previous month. Your first invoice will consist of three charges: your $75 set up fee, next month's rate plan, and the prorated charge.

Still Confused? Here's an example:

If you select the 120 minute plan, which costs $120 per month, this is what you will see at the end of your trial:

Start date: June 1st
End Date: June 14th

$75 setup fee + $120 (base rate for month of July) + $64 (June prorated base rate)

How Prorated charge is calculated:

ex: $ per month / # days in month = $ per day
$ per day x (# of days in month- 14 days of trial) = prorated rate

For the month of June:

$120 minute plan/ 30 days in June = $4 per day
$4 x (30 days in June -14 day trial) =
$4 x 16 days = $64
$64 = prorated rate for June

If you would like to put your account on hold or have any additional questions, please contact us at 1-888-GO-ANSWER (462-6793) or at hello@1888goanswer.com


Last modified: December 27, 2016