With limited funds, is it possible to keep my invoices low?

With limited funds reducing the amount of time that your receptionists talk on the phone is essential. To reduce the number of monthly minutes you use, check out these tips:

  • Use our IVR service to reduce the amount of live talk time.

  • Receiving calls from telemarketers can be challenging when you only have a limited number of minutes. Try adding your number to the Federal Trade Commissions' National Do Not Call Registry to limit unnecessary minutes being used.

  • By including more information/FAQs to your account, receptionists will spend less time searching your site, therefore decreasing the amount of time spent on the phone.

  • Reducing repetition or unnecessary information in your script will lesson talk time. For example, remove any repeated verifications.

  • Considering adding additional paths in the receptionist's script. This will simplify resolving customer issues for receptionists.

If you have any additional questions call us at 1-888-GO-ANSWER (462-6793).


Last modified: December 27, 2016