Can calls be transferred to male only or female only if necessary?

If your company has specific needs such as female only receptionists or male only receptionists we recommend you learn more about dedicated agents. Our shared agent account doesn't have as much flexibility because the agents handle basic FAQ's for many companies. However, if your business requires a higher level of service dedicated agents makes sense. Dedicated agents handle your calls exclusively. They receive more in-depth training and can offer a deeper understanding of your products, services or business.

To learn more about Dedicated Agents, click here, or feel free to contact our customer service team at 1-888-GO-ANSWER (462-6793) or hello@1888goanswer.com.


Last modified: December 27, 2016