Am I able to put my account on hold?

If you are a seasonal business and your call volume lessens during certain months, putting your account on hold is a great option! When putting your account on hold, we require that you switch your service plan to our lowest rate ($30 month, 30 minutes). When you decide to take your account off hold, your rate will switch back to your original service plan. While on hold any toll-free numbers and settings will stay intact.

If you decide to leave our company instead of putting your account on hold, your toll-free number will be lost and upon return a new set-up fee of $75 will be required.

If you would like to put your account on hold or have any additional questions, please contact us at 1-888-GO-ANSWER (462-6793)


Last modified: December 30, 1979