When using Google Voice to forward calls, you may encounter these common issues:
Your phone line may automatically disengage with our server:
If you see a voicemail alert from Google Voice on your cellular phone, that is a good sign that your calls may not be forwarding to us. To re-verify your forwarding number:
Your calls may not connect with our receptionists, although it connected with our server.
If this issue occurs, it means that you have successfully connected to our servers, but your setting are configured incorrectly. To check settings, follow these steps:
Multiple calls at the same time, may result in no calls connecting to our receptionists.
Only one call can be operating at a time, so if multiple calls come in they will be sent straight to voicemail.
If you still have any questions regarding Google Voice, feel free to contact our customer service team at 1-888-GO-ANSWER (462-6793) or firstname.lastname@example.org.
Last modified: December 27, 2016