• Choose questions that are actually "frequently asked"
  Look through old emails, voicemail, or text message to select questions that have repeatedly come up.

• Keep your questions simple and to the point
  Complex questions will confuse your clients even more!

• Get Organized:
  Group questing together that are related to similar topics. This will lessen the time it takes receptionists to find answers for clients.

• Common Facts included in FAQs
  You may choose to include: links for your Website, business hours, address, description of your service/product, or office phone number.

Last modified: December 30, 1979